Quality Evolution

Quality policy SILFO

The strategic vision SILFO 2022-2026 describes the overarching assignment for the quality development staff department. This has been formulated on the basis of the four C’s (Caring, Connecting, Creating, Celebrating), the foundation-wide form by which SILFO shapes the various services.

The four C’s have been given substance on the basis of a developed set of instruments in which, in addition to measurable, noticeable and demonstrable quality data have been created. This data is collected, shared and evaluated in a cyclical process that includes targeted surveys, for example, follow-up questions to previously found data, collecting feedback, doing evaluations, having dialogues and sharing stories. The Inspectorate of Education’s assessment framework is consistent with this.

The quality cycle is embedded in the working methods within the foundation in various ways

Management reports

The foundation has been working with educational quality reports at both foundation and site level since mid-2019. The reports are discussed quarterly with the programme boards, the control department, the quality department and the Executive Board. The content focuses on measurable, as well as noticeable and demonstrable quality results. Noticeable and demonstrable data are presented in the site portfolios. Measurable data from the educational quality reports come from the schools’ various student monitoring systems, testing systems and reflection systems, which track progress in pupils’ knowledge and skills. At the site level, continuous learning lines also ensure that education is in line with a continuous development process of pupils. The student and parent satisfaction survey, teaching quality at school level observations and the accreditation report by the Council of International Schools for the International School are also used to measure educational quality.

Quality Compass

Using the developed Quality Compass, based on the Quality Cycle (which runs synchronously with the control cycle), the Quality Calendar of the Annual Report, the Quality Calendar of the School Plan and the four- eight and twelve-month reports, the development of educational quality is monitored.
The Quality Compass developed by the foundation visualises educational quality and is visible to the board, management, staff and the Supervisory Board through location portfolios. The Quality Compass is used to monitor the quality of education within the foundation, based on the established vision. It uses the requirements drawn up by the inspectorate by means of Critical Performance Indicators (KPIs) and indicators for noticeable and demonstrable quality, the so-called Critical Quality Indicators (KKIs) that are linked to the school plan objectives. The development is evaluated quarterly with the programme managements and adopted by the Executive Board. The compass thus also works as a tool for risk analysis.

Quality improvements

Agreements for quality improvement are drawn up and recorded quarterly on the basis of the management reports and the Quality Dashboard. The training managements, if necessary, perform further analysis at site level and/or adjust site targets, which are included in the Quality Dashboard. The process and the quality tools are evaluated annually, thus ensuring further quality development.

Accountability

The management reports with the location portfolios and the Quality Dashboard are shared quarterly and also discussed with the Supervisory Board. The site portfolios are also presented and discussed annually in a meeting with the Supervisory Board, the Executive Board and the Joint Participation Council. Quality data are published in the Annual Report and on the Schools on the Map website.